Rostering and inventory software: common questions
Cord8 is rostering and inventory software for independent retail and hospitality businesses in Australia. Answers to common questions about rosters, the time clock, stock, pricing and joining the waitlist. Sign-up is not open yet. Join the waitlist and we will be in touch.
About Cord8
What is Cord8?
Cord8 is rostering and inventory software for independent retail and hospitality businesses in Australia. It has two products. Employees covers rosters, a time clock and team tools. Inventory covers stock, orders and invoice scanning, which is on the Inventory plan. You can use one or both.
Who is Cord8 for?
Cord8 is for independent shops, cafes, restaurants, bars, bakeries and similar businesses in Australia. It suits one site or a handful, where the owner or a manager writes the roster and orders the stock. The industries page has the full list.
Is Cord8 available yet?
No, Cord8 is not available yet. Sign-up is not open, and we have not set a date. Join the waitlist and we will be in touch.
Does Cord8 work on a phone?
Yes, Cord8 works on a phone. Works in a web browser on a phone or a computer. There is nothing to download. Add Cord8 to your phone's home screen from the browser, and view recently loaded data offline.
Is there a Cord8 app for my phone?
Cord8 is not a download. Works in a web browser on a phone or a computer. Add Cord8 to your phone's home screen from the browser, and view recently loaded data offline.
Rostering and time
Can my team swap shifts or pick up extra ones?
Yes, team members can swap shifts, and they can claim open shifts. A team member asks to swap a shift, a colleague takes it and a manager approves. Leave a shift unassigned and team members can claim it.
Can I roster casual staff and let them swap shifts?
Yes, you can publish a week of shifts, save shift templates to reuse, and let team members swap shifts or claim open ones.
How does the time clock work?
Team members clock in, clock out and take breaks on their own phone or on a shared store device. Managers review the hours, approve corrections and lock a timesheet period. Team members can clock in and clock out without a connection, and the entries send once they are back online. Breaks work the same way when the store does not track breaks. This works when no location, QR or photo check is turned on.
What if someone forgets to clock out?
Set a maximum shift length so a forgotten clock-out does not run on. Managers can also clock someone out. A team member asks for a fix to a clock entry and a manager approves or declines it.
Does Cord8 pay my staff or lodge pay data?
No, Cord8 does not pay staff or lodge pay data. It records hours and exports timesheets as a CSV file. Load the CSV into whatever you already use to pay people.
What are labour cost estimates?
On a paid Employees plan, Cord8 shows labour cost estimates from your roster, so you can see the likely cost before the week starts. Estimates only; check them against your own records. On a paid Employees plan, base your labour cost estimates on a rate preset for general retail, hospitality, restaurants or fast food, or on your own rates. Cord8 does not check rosters against an award, so check the estimates against the award or your adviser.
Does Cord8 check rosters against the award?
No, Cord8 does not check rosters against an award. On a paid Employees plan, labour rate presets and your own rates feed labour cost estimates, and you check those estimates against the award or your adviser.
What does Fill a draft roster do?
On a paid Employees plan, Fill a draft roster puts people into empty shifts based on availability, role and department, and avoids clashes with their shifts at your other stores. Then you review it and publish.
Inventory and scanning
How do I do a stocktake in Cord8?
Count the stock with a phone camera or a handheld scanner, then apply the differences to your stock list. The activity log shows who changed stock, and when.
How do I scan a supplier invoice?
On the Inventory plan, scan an invoice and Cord8 reads the lines. Check them, fix anything wrong, then save. Scanning an invoice uses 1 credit for each image we read.
Do I still have to check scanned invoice lines?
Yes, you still check every line yourself. On the Inventory plan, Cord8 reads the lines, then you fix anything wrong and save.
What are scan credits?
On the Inventory plan, scan credits pay for invoice scans. Scanning an invoice uses 1 credit for each image we read. Inventory includes 50 credits each month. Included credits do not roll over and reset each month. Need more? Buy a pack of credits. Pack credits expire 12 months after purchase. Credits are not charged for images we fail to read.
What happens when scan credits run out?
On the Inventory plan, you can still work when scan credits run out. When you run out of credits you can still receive stock by hand. Scanning starts again when more included credits arrive next month or the account owner buys a pack.
Can I track expiry dates?
Yes, you can record expiry dates on the batches you receive, and Cord8 notifies you when a batch is about to expire.
How does Cord8 suggest what to order?
Cord8 suggests how much to order from recent use, supplier lead time, minimum order and pack size. For a product with no history yet, it works from your low-stock level. Group the items to order by supplier, mark them ordered and receive them.
Pricing and plans
How much does Cord8 cost in Australia?
Prices are in Australian dollars. Employees is A$59 per month and Inventory is A$50 per month, both ex GST, and GST is added when you pay. Extra users and locations are on the pricing page. Sign-up is not open yet.
Is there a free plan?
Yes, there will be a Free plan when sign-up opens. Free covers up to 10 users and 1 location. Sign-up is not open yet.
Is there a free trial?
When sign-up opens, your first paid plan will start with a 14-day trial. A card is required. You pay nothing during the trial. After 14 days we charge the plan price plus GST, and it renews each month or year until you cancel. Cancel any time before the trial ends and you are not charged. The Free plan needs no card.
Can I use Cord8 at more than one location?
Yes, you can use Cord8 at more than one location. Extra locations are charged only when you have Inventory, up to 50 locations in total. Employees on its own covers up to 10 locations, with no charge.
What is the difference between Employees and Inventory?
Employees is for your team: rosters, time clock, timesheets and team tools. Inventory is for your stock: counts, orders, expiry and invoice scanning, which is on the Inventory plan. You can buy one or both. One allowance of 15 users covers your whole workspace, whichever products you buy. Extra users can be added.
Joining the waitlist
How do I join the waitlist?
Use the Join the waitlist button and leave your name and email. Sign-up is not open yet.
What happens after I join the waitlist?
We email you when we are ready for you. Then you add your locations and your people, and start rostering or counting.
Can I ask a question before I join?
Yes, you can. Use the Enquire more form and we will reply by email.
Still have a question?
Join the waitlist, or ask us your question through Enquire more and we will reply by email.